Privacy Policy

Effective Date: January 1, 2026

Anderson Technology Solutions ("we", "us", "our") is committed to protecting the privacy and personal information of our clients and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of personal information when you interact with our website and services:

• Contact information (name, email address, phone number)
• Business information (company name, job title)
• Technical data (Hashed IP address, browser type, device information)
• Communication records (messages, support tickets, chat transcripts)
• Usage data (pages visited, features used, session duration)

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To improve our website and user experience
• To send service-related communications
• To ensure security and prevent fraud
• To comply with legal obligations

3. Consent

By using our website and services, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, access controls, and regular security audits.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact submissions are retained for up to 2 years, and support tickets for up to 3 years.

6. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for data processing
• Request deletion of your personal data
• File a complaint with the Privacy Commissioner of Canada

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We use cookies for theme preferences, language selection, session management, and analytics.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us.

• Email: info@andersontechnology.ca
• Phone: +1 902 999 4130
• Office Address: 101 - 131 Wentworth Dr, Halifax, NS B3M 0P7, Canada